by admin | Oct 28, 2018 | Reputation Management, Tips and Tricks
To a business owner, a one-star Yelp rating or an unfavorable TripAdvisor review can feel like a punch in the gut. You know what? It’s okay to feel that way. But don’t forget to take reviews for what they are: as valuable feedback given by customers who have...
by admin | Oct 28, 2018 | Reputation Management, Tips and Tricks
According to the study, entitled “From Reviews to Revenue: How Star Ratings and Review Content Influence Purchase”, product purchases were most influenced by reviews with an average rating of 4.2 to 4.5 stars out of 5 — making this the ideal average star rating for...
by admin | Oct 28, 2018 | Reputation Management, Tips and Tricks
Now that Google no longer allows “gating,” (sending only happy customers to your Google review site) here’s a review strategy you might want to consider when asking customers to write a review for your business. After monitoring the results of our customers over the...
by admin | Oct 27, 2018 | Reputation Management, Tips and Tricks
If you’ve got two companies that sell or serve the same products, then the one that has a better reputation will usually have more customers. Customers believe that someone that has a good reputation will serve them better. This is why people send their money. Read...
by admin | Oct 27, 2018 | Reputation Management, Tips and Tricks
No one likes to see a bad review about his or her business on the Internet, especially if it comes from a disgruntled employee or a competitor who is trying to ruin your reputation. Bad reviews can be devastating. 47% Never Look Back Forty seven percent of potential...
